Industries
Travel & Leisure
In the travel and leisure industry, seamless and personalised digital interaction with consumers has become more important than ever. At a time when this industry faces many uncertainties, you need to understand your market and customers and bond remotely as well as on-site. Our integrative, self-learning Customer Data Platform (CDP) can help you. With Datatrics, you will improve your service (as well as your health and safety performance), satisfy your customers, and grow your business.
Solutions
Check our solutions.
Get more margin
Get more margin by connecting directly with your own guests and cutting out the commission rates of third-party booking platforms
Make guests feel special
Raise RevPAR (revenue per available room), customer loyalty and lifetime value by sharing personal content that makes guests feel special
Retarget high potentials
Retarget prospects who have left your website or mobile app, or identify loyal guests and reward them
Personalized guest communication
Improve your on-site health and safety performance with personalised digital guest communication
Related case studies
More traffic and bookings, higher revenues per available room
Capabilities
What can you do with a Customer Data Platform?
Customer Data Management
Data is automatically collected from different internal and external channels and brought together in one place. We clean the data and structure it, so that it’s ready for analysis.
Predictive 360º Profiles
Unified customer profiles that show you the personal details and preferences of each unique visitor. Including continuously optimized predictions using Artificial Intelligence.
Segmentation & Targeting
Create and target specific segments or groups. Define your segments and Datatrics keeps them automatically up to date. Use your segments throughout the whole customer journey.
One-to-one Personalization
Using one-to-one personalisation, you'll meet your customers and prospects when, where and how they want to be met. For example with product, content and email marketing recommendations.
Reporting & Optimisation
Reporting & Optimisation enables you to analyse and continuously improve performance. It enables you to fine-tune your efforts and reach further in your marketing than you’ve ever done before.
Datatrics Analytical
Customer Centricity is the basis of every successful business. To deliver stand-out customer experiences, you need clear, in-depth, and actionable customer insights. Datatrics Analytical empowers you to easily transform, visualize, and analyze your customer data from any digital point in the customer journey.
Integrations
